The current version series is 11.3 for the 3D Inspection System Standard, Premier, and Focus line of products.  Version 11.3 was released December 15, 2010.   The 2nd digit in our version number designates a major series, and the 3rd digit indicates a specific update release for that series.  Updates for each series are available using Help > Check for updates.  Versions prior to 11.1 are no longer supported.

Note: Versions before 11.2 are not compatible with Windows 7; Versions before 11.3 cannot use Phone3D or Cloud3D. 

To determine the exact version you are using Click Here.
To learn about newer features, please view What's New PDF.

Our standard operating system requirements for various programs and apps are listed below.

The current version of 3D Inspection System desktop software is compatible with these minimum requirements:

• Windows XP (SP3) or Windows Vista or Windows 7 (32 or 64 bit) Note: Microsoft officially ended mainstream support for XP SP3 back on April 14, 2009, but it may still be used if working properly.
• 1 GHz Pentium III or faster.  2 GB RAM min. recommended; 4GB+ recommended for 64-bit Windows
• 800x600 minimum resolution
• Internet connectivity is REQUIRED for initial product activation, after which it is only needed if you wish to use certain features and to easily receive automatic updates.

You may be able to use the software even if your system does not meet our minimum system requirements, however performance may lag at the minimum recommendation or less. If you use an unsupported operating system, virtual environment, or obsolete version, we may be unable to assist should unexpected technical issues arise.

3D software does not have a native application for Apple or Mac OS computers. Although we do not test them and can not officially support the setup, some users have reported success using options like BootCamp or Parallels to run Windows on a Mac.

3D Inspection System software is designed and tested for use in English versions of Windows.  Although custom forms may be used for producing alternate language inspections, technical support and program menus are English-only.  Some Windows language keyboard options (such as French and Spanish) are compatible for inputting inspection data, however "Supplemental language support" for East Asian languages (Korean, etc.) is not compatible.

3D Inspection Systems runs on regular Windows PCs, laptops/netbooks, Tablet PCs, and many Ultrabooks.  Some prefer rugged hardware like Panasonic ToughBook computers and Fujitsu LifeBook and Stylistic Tablet PCs.  Others like touch-screens such as Lenovo ThinkPad or IdeaPad series.  Consider a screen designed for both indoor and outdoor use. 

Phone3D (for Android™ and Windows® Phone 7)
Phone3D uses Cloud3D Services to transfer reports to/from your regular 3D Inspection System PC software, along with your Internet access.  Phone3D requirements: 

• Compatible devices (Click here for information about choosing a device):
  • Phone with a camera running "Windows Phone 7": http://www.microsoft.com/windowsphone/en-us/buy/7/phones.aspx
  • Phone or tablet running Android 2.2 or higher  (tablets prior to Honeycomb use phone-style menu). Device needs a camera and access to the general Android Market.  Click here for compatibility and known model issue information
• Internet: Device must have Internet access.  Internet access must be obtained separately from your wireless carrier, or via Wi-Fi.  Windows Phone 7 can also use a main computer's internet connection when connected via USB to Zune.
• Cloud3D: A personal Cloud3D Services account is required for data transfer, obtained separately from 3D Inspection Systems and free to software subscribers.
• 3D Inspection Systems PC version 11.3.18 or higher. Your regular PC must have internet access.

Use of such services is subject to the terms provided to you by 3D Inspection Systems, Cloud3D Services, your wireless carrier, and your internet provider for your regular PC.

Phone3D related articles

Pocket3D (for legacy Windows Mobile Pro or Windows Phone 6.5)
Although generally considered obsolete, the final Pocket3D for version 11.x series may be used with these legacy devices:

• Phone running Windows Mobile 6 or 6.5 "Professional" 
• Pocket PC running Windows Mobile 6 or 6.5 "Classic".  Tips to determine compatible PocketPCs
• Windows Mobile 5 Pocket PC running "Windows Mobile for Pocket PC"
• Windows Mobile 5 Pocket PC running "Windows Mobile for Pocket PC Phone Edition"

Note: A Pocket PC/phone with a long/wide screen is preferable over a square style screen.  Also newer features (like more summary areas) released after the final Pocket3D app was produced are not available in Pocket3D.

Pocket3D is NOT compatible with Windows Mobile 6 "Standard" or phones running "Windows Mobile for Smartphone". 


3D Inspection System mobile apps do NOT currently run on other non-Windows-based operating systems such as iPhone, iPad, WebOS, etc.  Some inspectors have used remote display/control software or apps on such devices to control a regular windows computer running 3D or other software, but such setup is not tested by 3D.
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